Tuesday, August 31st, 2010
BPO provider Accenture recently announced that it has won a three year contract with Norwegian aluminum producer Norsk Hydro ASA.
Accenture will deliver technical support and maintenance services globally to the company’s SAP systems. By choosing to outsource tech support, Norsk Hydro expects to maximize the functionality and affordablility of its SAP systems.
As soon as this October, Accenture will assist Norsk’s clientele globally through its call centers in Germany and India.
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Monday, August 9th, 2010
MANILA, Philippines—A world-leading information technology, consulting, and business process outsourcing services company on Wednesday formally announced the expansion of its recently opened global delivery center in Manila.
Cognizant , which employs some 200 professionals in Manila, said that the expansion would allow the company to accommodate as much as 600 more professionals.
Tweet this!Friday, August 6th, 2010
IT and outsourcing costs went up at HSBC last year, as work progressed on a new phase of the bank’s global standardisation plan.
The SAP-based bank, which is standardising products, processes and technology under the One HSBC programme, said global general and administrative expenses for the six months to 30 June rose 17 percent to $4.9 billion (£3.1 billion), compared with the same period the year before. This was attributed largely to a growth in outsourcing and marketing spending.
Tweet this!Wednesday, August 4th, 2010
Germany’s second biggest construction group Bilfinger Berger AG (ETR:GBF) said its industrial services unit is expanding its activities for the Swiss pharmaceutical industry. Within the scope of an outsourcing project, the company will take over a comprehensive range of services for Siegfried AG in the Swiss Canton of Aargau. Included in the agreement is the transfer of about 50 employees. The contracts have a volume of €50 million over a period of five years.
Tweet this!Tuesday, August 3rd, 2010
General Motors today said it has renewed its multi-year agreement to acquire a wide range of IT services, including support for manufacturing software, from Hewlett-Packard Co.
HP valued the five-year deal at $2 billion.
The renewal, which comes a year ahead of schedule, covers a scope of work that is “similar” to the IT services that HP currently provides to GM, said Mark Collins, HP Enterprise Services’ vice president of the General Motors account, in an interview with Managing Automation. Collins declined to specify how the new deal differs from services HP has traditionally supplied to GM. He did, however, say that the contract calls for HP to deliver some applications and other services faster “to help GM support its business.”
Tweet this!Monday, August 2nd, 2010
In a move that could prove beneficial for private players, the Tamil Nadu Tourism Development Corporation has decided to outsource most of its services including operation and maintenance of its prestigious beach resort complex, Mahabalipuram, and the boathouses at Mudaliarkuppam and Muttukadu, which are among the corporation’s top revenue earners.
The corporation has decided to outsource its services on a massive scale in the Chennai region. The exercise has been attributed to a freeze on recruitment, with sources saying there have been no appointments since 2004-05 after about 300 persons opted for VRS. TTDC is presently reeling under a manpower crisis and hence outsourcing has emerged as the best option.
Tweet this!Friday, July 30th, 2010
GENESEE COUNTY — The county could outsource its computer and information services and the chairman of the Board of Commissioners says continuing problems with the county’s Web site aren’t helping the cause of those who want to keep the service in-house.
“I think they are building a case for why it needs to privatized,” said Jamie Curtis, chairman of the county commission. “I’m frustrated by it. I’m sick and tired of it.”
Curtis has made no secret that he’s not impressed by the county’s Web site overall, saying it puts this area at a competitive disadvantage because it doesn’t measure up to other counties in terms of information of ease of use.
Tweet this!Wednesday, July 28th, 2010
Indian operator to award contract worth more than $1 billion.
Bharti Airtel Ltd. has shortlisted five companies for a contract worth more than $1 billion to provide technology outsourcing services for its newly acquired African operations, the Economic Times newspaper reported Friday, citing two unnamed people with direct knowledge of the matter.
The report said International Business Machines Corp.–which currently provides information technology services to Bharti Airtel in India and Sri Lanka–Hewlett-Packard Co. and Accenture PLC are among the multinational vendors, while Wipro Ltd. and Tech Mahindra Ltd. are the Indian vendors that have been shortlisted.
Tweet this!Friday, July 23rd, 2010
In the largest outsourcing deal of its kind to date in the Asia-Pacific Region, Ericsson said it will take over network operations and management for China Mobile in Hebei Province, China – a region of 70 million people surrounding Beijing, the capital.
The deal marks a triumph for Ericsson, whose fastest-growing business is its network outsourcing division, but which has struggled to strike such deals in China, where stringent worker-protection laws make it difficult to lay off employees affected by outsourcing agreements.
Tweet this!Thursday, July 22nd, 2010
Fresh off its agreement to buy Motorola Inc.’s networks business, Nokia Siemens Networks said it will build Harbinger Capital Partners’ LTE network in an eight-year deal valued at $7 billion, marking NSN’s biggest North American contract and the largest outsourcing deal in the United States.
Harbinger, meanwhile, released more details about its plan to build out a nationwide LTE network under a wholesale model, selling to wireless operators and other companies that want to offer branded wireless service. The company said it is launching LightSquared and announced it management team, led by former Orange executive Sanjiv Ahuja, who will become chairman and CEO.
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