Outsourcing Age

HSBC IT and outsourcing costs up

Friday, August 6th, 2010

IT and outsourcing costs went up at HSBC last year, as work progressed on a new phase of the bank’s global standardisation plan.

The SAP-based bank, which is standardising products, processes and technology under the One HSBC programme, said global general and administrative expenses for the six months to 30 June rose 17 percent to $4.9 billion (£3.1 billion), compared with the same period the year before. This was attributed largely to a growth in outsourcing and marketing spending.

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GM Renews Massive Outsourcing Deal with HP

Tuesday, August 3rd, 2010

General Motors today said it has renewed its multi-year agreement to acquire a wide range of IT services, including support for manufacturing software, from Hewlett-Packard Co.

HP valued the five-year deal at $2 billion.

The renewal, which comes a year ahead of schedule, covers a scope of work that is “similar” to the IT services that HP currently provides to GM, said Mark Collins, HP Enterprise Services’ vice president of the General Motors account, in an interview with Managing Automation. Collins declined to specify how the new deal differs from services HP has traditionally supplied to GM. He did, however, say that the contract calls for HP to deliver some applications and other services faster “to help GM support its business.”

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Tags: Outsourcing Deals, Outsourcing Services, Relationships, Service Providers, Strategic Outsourcing
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Unilever Signs Outsourcing Contract with BT

Tuesday, July 20th, 2010

An outsourcing contract has been signed between the retail giant Unilever and BT with an estimated worth of £144m. The technologies that are to be implemented within the next four years are messaging, supply chain and wireless technology over the 100 countries that lie within Unilever’s three operating regions. The services included are design, management and the operation of a secure, fully integrated end-to-end IT networking infrastructure, delivering data, voice, video and mobility services to all Unilever sites.

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Aon agrees to buy Hewitt for $4.9 billion

Friday, July 16th, 2010

Insurance conglomerate Aon Corp. said Monday it has agreed to buy human resources specialist Hewitt Associates for $4.9 billion in a cash-and-stock deal that would nearly triple the size of its consulting business.

The deal, assuming it is approved by regulators, is the company’s biggest ever and dramatically expands its push into human resources consulting worldwide. Aon is the world’s largest insurance broker but trails rival Marsh & McLennan Co., whose subsidiaries include Mercer and Oliver Wyman Group, in the size of its consulting business.

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Tags: Acquisitions, Business Process Outsourcing, Options, Outsourcing Services, Relationships, Target
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Hydro selects Fujitsu as global IT infrastructure services outsourcing provider

Friday, July 2nd, 2010

OSLO, NORWAY, Jun 30, 2010 (MARKETWIRE via COMTEX) — Fujitsu will be delivering an integrated infrastructure services portfolio to Hydro in Norway and globally.

Oslo, June 30, 2010 – Fujitsu, one of the world’s leading IT service providers, has today entered into a six-year global delivery agreement with Norsk Hydro ASA, one of the world’s leading integrated aluminium companies. The agreement covers full outsourcing and development of Hydro’s IT infrastructure services systems in Norway and abroad.

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IBM and Indiana at legal loggerheads over cancelled outsourcing deal

Friday, June 18th, 2010

The US State of Indiana and computer giant IBM are taking each other to court over a 10-year, $1.6 billion outsourcing contract that was designed to modernise Indiana’s ageing welfare administration system.

Yesterday, the two parties filed claims and counterclaims against each other over the project, which came to a halt when Indiana Governor Mitch Daniels pulled the plug in October 2009, describing the system delivered by IBM as “unworkable”.

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Outsourcing the Womb

Wednesday, May 19th, 2010

For many childless couples all over the world, India is becoming the go-to place. We may have started off outsourcing software development, but now we are reaching new avenues.

This is outsourcing taken to a new level. We are now outsourcing little babies.

Cant have kids? No problemo. We can do that for you.

And Anand is apparently at the center of it all.

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CMS Cameron McKenna Signs Record-Breaking Outsourcing Agreement With Integreon To Provide Services Valued at £583 Million

Wednesday, May 19th, 2010

Integreon, the global provider of research, legal and professional business solutions, today announced that CMS Cameron McKenna LLP, UK member firm of CMS, the leading European provider of legal and tax services, has signed a 10-year agreement with the company for outsourced Middle Office services. This includes substantial portions of accounting and finance, human resources and training, marketing and communications, learning and development, library and information services, research, information technology, facilities and other services. The total value of services addressed by this agreement is £583 million, the legal industry’s largest outsourcing agreement ever.

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Axis Bank inks largest ATM outsourcing deal

Tuesday, May 18th, 2010

In what is the largest ATM outsourcing deal in the country, Axis Bank has entered into an agreement with two third-party service providers to increase its ATM count to more than 9,000 within the next 18 months.

The country’s third-largest private sector lender has signed contracts with Prizm Payment Services and AGS Infotech to set up and manage 5,000 ATMs on a purely variable model, according to a person with knowledge of the development

Axis Bank had 4,293 ATMs as on March 31, 2010.

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