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Posts Tagged ‘Service Providers’

TCS BPO bags HR excellence honors at Asia’s best employer brand awards 2010

Thursday, August 19th, 2010

TCS BPO Services, the business process outsourcing arm of Tata Consultancy Services (TCS), the IT services, business solutions and outsourcing firm, has won six awards for outstanding HR leadership at the recently concluded Asia’s Best Employer Brand Awards 2010 in Singapore. TCS BPO was nominated across six different specialty areas of HR excellence and was recognized among the frontrunners across Asia Pacific in all six of these categories, receiving the Award for Talent Management, Award for Excellence in HR through Technology, Award for Continuous Innovation in HR Strategy at Work, Award for Innovation in Recruitment, Award for Innovative Retention Strategy and Award for Excellence in Training.

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Tags: India, Outsourcing Provider, Service Providers
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GM Renews Massive Outsourcing Deal with HP

Tuesday, August 3rd, 2010

General Motors today said it has renewed its multi-year agreement to acquire a wide range of IT services, including support for manufacturing software, from Hewlett-Packard Co.

HP valued the five-year deal at $2 billion.

The renewal, which comes a year ahead of schedule, covers a scope of work that is “similar” to the IT services that HP currently provides to GM, said Mark Collins, HP Enterprise Services’ vice president of the General Motors account, in an interview with Managing Automation. Collins declined to specify how the new deal differs from services HP has traditionally supplied to GM. He did, however, say that the contract calls for HP to deliver some applications and other services faster “to help GM support its business.”

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Tags: Outsourcing Deals, Outsourcing Services, Relationships, Service Providers, Strategic Outsourcing
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Genesee County commissioners consider outsourcing computer services as Web site problems continue

Friday, July 30th, 2010

GENESEE COUNTY — The county could outsource its computer and information services and the chairman of the Board of Commissioners says continuing problems with the county’s Web site aren’t helping the cause of those who want to keep the service in-house.

“I think they are building a case for why it needs to privatized,” said Jamie Curtis, chairman of the county commission. “I’m frustrated by it. I’m sick and tired of it.”

Curtis has made no secret that he’s not impressed by the county’s Web site overall, saying it puts this area at a competitive disadvantage because it doesn’t measure up to other counties in terms of information of ease of use.

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Tags: Options, Outsourcing Services, Service Providers
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Bharti Airtel shortlists five IT firms for Africa outsourcing deal

Wednesday, July 28th, 2010

Indian operator to award contract worth more than $1 billion.

Bharti Airtel Ltd. has shortlisted five companies for a contract worth more than $1 billion to provide technology outsourcing services for its newly acquired African operations, the Economic Times newspaper reported Friday, citing two unnamed people with direct knowledge of the matter.

The report said International Business Machines Corp.–which currently provides information technology services to Bharti Airtel in India and Sri Lanka–Hewlett-Packard Co. and Accenture PLC are among the multinational vendors, while Wipro Ltd. and Tech Mahindra Ltd. are the Indian vendors that have been shortlisted.

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Tags: India, IT, Outsourcing Contracts, Outsourcing Services, Service Providers
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Infy closes BPO in Bangkok

Monday, July 26th, 2010

The business process outsourcing arm of India’s [ Images ] second-largest information technology services company, Infosys [ Get Quote ], has shut its centre in Bangkok, which it had acquired from Philips.

The centre was primarily handling the back-office works of Philips globally. As a result, the company has moved about 40 of the 175-odd staff at the centre to China.

Confirming the development, Infosys BPO’s CEO and MD Swami Swaminathan said, “We could not scale this centre from a service offering standpoint, as most of our international clients are very comfortable sending work either to India or China.

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Tags: Asia Pacific, Business Process Outsourcing, Environment, Service Providers
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Unilever Signs Outsourcing Contract with BT

Tuesday, July 20th, 2010

An outsourcing contract has been signed between the retail giant Unilever and BT with an estimated worth of £144m. The technologies that are to be implemented within the next four years are messaging, supply chain and wireless technology over the 100 countries that lie within Unilever’s three operating regions. The services included are design, management and the operation of a secure, fully integrated end-to-end IT networking infrastructure, delivering data, voice, video and mobility services to all Unilever sites.

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Tags: 1: Outsourcing, Business Process Outsourcing, Options, Relationships, Service Providers
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CSC Signs IT Outsourcing Contract Extension with MBDA

Wednesday, July 14th, 2010

CSC today announced that MBDA, a world-leading missile systems company, has extended its information technology (IT) outsourcing contract with CSC. The new contract extends the companies’ long standing relationship, which began in the U.K. in 1994, until December 2014 if all options are exercised. This contract was awarded to CSC during the company’s fiscal 2011 first quarter that ended July 2, 2010.

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Tags: Business Process Outsourcing, Outsourcing Services, Service Providers
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BNY Mellon Asset Servicing Receives Outsourcing Contract From Rainier Investment

Friday, July 9th, 2010

BNY Mellon Asset Servicing has received a new outsourcing contract from Seattle-based Rainier Investment Management.

BNY Mellon said it will provide a range of outsourcing support, including accounting, performance measurement, account opening, account reconciliation, client reporting and client billing to Rainier Investment.

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Tags: Business Process Outsourcing, Desk Functions, Outsourcing Contracts, Outsourcing Services, Service Providers, Strategic Outsourcing
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Drishti Powers Rural Voice BPO Initiative for Rural Shores

Monday, July 5th, 2010

Drishti-Soft Solutions becomes technology partners to Rural Shores, Bangalore. The latter is a Rural BPO firm that aims to promote rural-shoring of BPO operations by setting up business process outsourcing units and business centers across smaller towns and villages in India. Drishti’s multi-award winning customer interaction management suite – Ameyo becomes the preferred technology by Rural Shores for building voice capability into their highly successful BPO operations.

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Tags: Business Process Outsourcing Bpo, Outsourcing Provider, Outsourcing Services, Service Providers
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Hydro selects Fujitsu as global IT infrastructure services outsourcing provider

Friday, July 2nd, 2010

OSLO, NORWAY, Jun 30, 2010 (MARKETWIRE via COMTEX) — Fujitsu will be delivering an integrated infrastructure services portfolio to Hydro in Norway and globally.

Oslo, June 30, 2010 – Fujitsu, one of the world’s leading IT service providers, has today entered into a six-year global delivery agreement with Norsk Hydro ASA, one of the world’s leading integrated aluminium companies. The agreement covers full outsourcing and development of Hydro’s IT infrastructure services systems in Norway and abroad.

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Tags: 1: Outsourcing, Offshore Outsourcing, Outsourcing Industry, Outsourcing Provider, Outsourcing Services, Relationships, Service Providers
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